FlashCove Prefabricated Bases Inc.

Lifetime Limited Puncture Warranty

Our Warranty

From the date of installation, FlashCove Prefabricated Bases Inc. makes the following warranty to the owner of the premises where the said product is installed, subject to the terms and conditions specified herein.

FlashCove Prefabricated Bases Inc. will replace any section of product at no charge that punctures through the aluminum backing at the cove radius. FlashCove Prefabricated Base must be professionally installed and installed in accordance with our written specifications.

To be eligible for replacement under this warranty, immediately upon learning of the problem, and not later than 5 days after the occurrence of puncture, the customer must give written notice to FlashCove of any alleged puncture and permit a site inspection by FlashCove personnel, or if requested by FlashCove, delivery of a portion of the affected base to FlashCove. Thereafter, FlashCove will issue a report to the customer as to whether the alleged puncture is covered by the herein warranty.

Warranty Exclusions

This Warranty does not apply to the following:

Any punctures resulting from abuse or vandalism or act of God.

Tears, burns, cuts, or damage due to improper installation, improper use, or improper cleaning methods, abnormal usage, corrosive chemicals or harmful substances, inadequate or erroneous design information provided to the purchaser, foundation movement, act of God, or conditions or other acts that are not the fault of FlashCove Prefabricated Bases Inc.

Exterior Installations – FlashCove Prefabricated Base is designed for interior installation only.

Limitations

FlashCove Prefabricated Bases Inc. limits its liability to providing a replacement of the FlashCove Prefabricated Base for the affected section of FlashCove Prefabricated Base and shall not include the flooring material needed to manufacture the replacement base which shall be the responsibility of the owner to supply to us, nor shall it include the cost of removing the affected base or the cost of installing the replacement base.

This warranty is your exclusive remedy and it applies to new product purchased in Canada or in the United States of America.

Copy of the Warranty will be issued after project has been registered with FlashCove Prefabricated Bases Inc.and payment in full has been received by FlashCove Prefabricated Bases Inc.

The replacement, is the exclusive remedy of the owner and purchaser, and is provided in lieu of all other warranties, express or implied.

FlashCove Prefabricated Bases Inc. makes no warranty of merchantability or of fitness for any particular purpose.

This warranty may not be modified, amended or supplemented except by written agreement signed by an authorized corporate officer of seller.

FAQ

How can I get a sample of the FlashCove Prefabricated Base?

You can request a sample by contacting us.

Do you have a written specification?

Yes! Specification are available in CSC and CSI Format; we also have a Section Detail documents. Please view the Specifications & Installation page.

How long does it take to make base?

As a rule, it takes 5-10 business days from receipt of your purchase order with material. All base is made to individual order.

Do you supply the sheet flooring?

No, you are responsible for providing FlashCove with the commercial sheet flooring material. We work with any commercial sheet flooring that can be flashed up the wall.

How do I ship the material?

Working with you, we will make all of the arrangements for shipping.

Do I have to use the stainless steel “Chiklet” cove cap?

No, however, if you are looking for long term durability and infection control we recommend the use of the stainless steel “Chiklet” cap. Stainless steel is longer lasting and more resistant to corrosive materials than carbon steel and other metals. Stainless steel is also non-porous, easily maintained and 100% recyclable.

What size does the base come in?

Minimum base size is 4″ riser (100 mm) x 3″ toe (75 mm) x 10 LF and the maximum base size is 12″ riser (300 mm) x 12″ toe (300 mm) x 10 LF.

What do we need to know to install the base?

We recommend that the installation be completed by a Professional Flooring Contractor. Check out our installation videos, or contact us.

Can the base be installed on a curve?

No, the attached aluminum reinforced backer does not allow for the base to be curved.

Is FlashCove Prefabricated Base difficult to maintain?

No, you can clean the cove radius either by mop or use mechanized scrubbing and buffing machines with no worry of puncture damage.

How do I register a Warranty?

Click here to register a warranty.

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